CUSTOMER SERVICES

Delivery of Your Order


Orders over £80  - UPS UK Free Next Day Delivery 

For all UK orders over £80 and made before 3pm, we'll aim to get the order delivered the following working day (not Saturday). It will need a signature. Deliveries to remote locations may take longer.

For residential addresses, delivery can be made up until 7pm. UPS drivers may also leave the parcel in a safe place at their discretion.

Royal Mail Free Recorded Delivery and Free Standard First Class Delivery

Orders under £80 will be sent using Royal Mail and may require a signature. It's not a guaranteed next day service, but most items are delivered the following day and within three days. Royal Mail will also deliver to residential addresses on a Saturday.

Saturday Deliveries - Royal Mail Special Delivery

We also have the option for you to use Royal Mail Special Delivery. It’s a next day delivery service and guaranteed by 1pm. There is a delivery charge of £5.  All Royal Mail services will deliver to residential addresses on a Saturday but this is not a guaranteed service. If you would like to use a different option please contact our customer services team and they will help you get your order as quickly as possible.

International Deliveries

We’ll deliver to most countries and we have a dedicated team of international staff ready to help you with your order. Most international orders arrive very quickly. 

The courier costs to some remote places can be high, and in some cases we may have to make a charge. We’ll contact you straight away if we think there could be a problem with the delivery.  Some international deliveries are subject to duties and taxes.


 


DESTINATION


Cost


Expected Delivery Times - within

     

Mainland Europe (Including ROI)

FREE

3-5 days

Australia

FREE

10 days

New Zealand

FREE

10 days

USA

FREE

10 days

Canada

FREE

10 days

Russia

FREE

10 days

Cyprus

FREE

3-5 days

Rest of the World

FREE

10 days